Partner with VSHN on Managed GitLab
You bring the customer relationship and GitLab expertise: migration planning, CI/CD pipeline design, developer training. VSHN brings 24/7 managed operations, Swiss data residency, and a 99.99% SLA. Together you deliver a complete managed GitLab solution without either side building capabilities you don't have.
Why this works
VSHN's business is keeping the GitLab instance running, not the migration or pipeline work that gets you hired. About 86% of our revenue is that recurring monthly operation, the rest support and change requests, so there's no reason to chase your consulting mandate.
- Structurally not a competitor: we get paid for the instance staying up, not for your CI/CD design work
- Your customer relationship holds: VSHN runs the instance behind it, not in front of it
- A fact, not a pledge: the revenue split is how the business is built, which is why the protection below does not depend on anyone's good intentions
How we collaborate
Lead Partner model. For each project, one of us is the customer's single point of contact. Who leads depends on the project, agreed per engagement. The Lead Partner drives the project, handles invoicing, and owns first-level support.
Joint delivery. You handle consulting, integration, and project management. VSHN handles infrastructure operations, monitoring, backups, and SLA. Or the other way around, depending on the project. Roles are agreed per engagement, not locked into a rigid structure.
Flexible billing. Invoice the customer together or separately, agreed per project. Both models are supported: each party invoices their share directly, or one party invoices the full amount and redistributes.
Protected relationships. No undercutting. Your customer stays your customer. Existing relationships are respected on both sides, with contractual protections for both parties.
Division of labor for Managed GitLab
| Your role | VSHN's role |
|---|---|
| Migration planning and execution | GitLab instance provisioning and operations |
| CI/CD pipeline design and optimization | Backup, restore, and disaster recovery |
| Developer training and onboarding | Monitoring, alerting, and 24/7 incident response |
| GitLab workflow consulting | GitLab upgrades and security patches |
| Project management and customer relationship | SLA with defined response times (up to 99.99%) |
| Custom integrations and automation | Dedicated GitLab CI runners (optional) |
Keep the client relationship. Hand over the GitLab instance.
You set up GitLab for the client's developers and designed their pipelines. The instance stayed in your contract, and with it the monthly upgrades, the runners and the call when nobody can push.
In that case you lead and we stay in the background. You remain the client's single point of contact and send the invoice, and VSHN operates the instance around the clock under a contract with you.
We operate what we know. GitLab has to be set up to the VSHN standard before we can run it around the clock, because the engineer who answers at 03:00 has to know the system. An existing instance is brought to that standard first.
Partners delivering Managed GitLab
Servala lists no consulting partner for GitLab today. VSHN operates the platform, and the integration work is yours or ours to do.
See all VSHN partners at servala.com/partners.
Become a partner
Interested in delivering managed GitLab together? Let's explore how we complement each other.
Book a partnership discovery call or start a partnership conversation.