Partner with VSHN on Managed GitLab
You bring the customer relationship and GitLab expertise: migration planning, CI/CD pipeline design, developer training. VSHN brings 24/7 managed operations, Swiss data residency, and a 99.99% SLA. Together you deliver a complete managed GitLab solution without either side building capabilities you don't have.
How we collaborate
Lead Partner model. For each project, one of us is the customer's single point of contact. Who leads depends on the project, agreed per engagement. The Lead Partner drives the project, handles invoicing, and owns first-level support.
Joint delivery. You handle consulting, integration, and project management. VSHN handles infrastructure operations, monitoring, backups, and SLA. Or the other way around, depending on the project. Roles are agreed per engagement, not locked into a rigid structure.
Flexible billing. Invoice the customer together or separately, agreed per project. Both models are supported: each party invoices their share directly, or one party invoices the full amount and redistributes.
Protected relationships. No undercutting. Your customer stays your customer. Existing relationships are respected on both sides, with contractual protections for both parties.
Division of labour for Managed GitLab
| Your role | VSHN's role |
|---|---|
| Migration planning and execution | GitLab instance provisioning and operations |
| CI/CD pipeline design and optimisation | Backup, restore, and disaster recovery (100 GB included) |
| Developer training and onboarding | Monitoring, alerting, and 24/7 incident response |
| GitLab workflow consulting | GitLab upgrades and security patches |
| Project management and customer relationship | SLA with defined response times (up to 99.99%) |
| Custom integrations and automation | Dedicated GitLab CI runners (optional) |
Partners delivering Managed GitLab
tim&koko. Cloud consulting firm offering tailored technological solutions. Delivers GitLab migrations and CI/CD pipeline design on VSHN-operated infrastructure.
Puzzle. Software company with 140+ employees. Provides GitLab consulting, DevOps transformation, and developer enablement alongside VSHN managed GitLab.
See all VSHN partners at servala.com/partners.
Become a partner
Interested in delivering managed GitLab together? Let's explore how we complement each other.
Book a partnership discovery call or start a partnership conversation.